1. Scope
Process boundary, objectives, stakeholders and context.
The SaleQMS Diagnostic helps leadership establish a shared baseline, identify material sales-quality risks and commit to a bounded 90-day improvement cycle.
This is not an ISO certification audit and does not promise conformity. It is a structured commercial-process diagnostic informed by quality-management principles.
Process boundary, objectives, stakeholders and context.
Nine-dimension assessment with evidence posture.
Priority risks, failure modes and control gaps.
Revenue, cost, risk and customer-effect formulas.
One bounded 90-day cycle with owner and measures.
Decision-ready findings, caveats and next action.
It is intended for organisations where inconsistent qualification, unclear requirements, unsafe commitments, weak handovers or limited learning create customer and commercial risk.
Someone can make decisions about process, ownership and priorities.
Sales, quality, delivery or customer-facing roles can contribute examples.
The organisation is willing to improve one material constraint rather than redesign everything.