YOUR CONTROL POINTS
What good looks like
- Map sales outputs and interfaces into the QMS.
- Audit whether controls improve decisions and customer outcomes.
- Connect commercial deviations to corrective action and learning.
Bring commercial work into the management system in language sales can use.

Give the people delivering the promise the context, decisions and evidence they need.
Use the assessment to establish evidence and agree one bounded improvement cycle before expanding scope.
See implementation approach →